Venture Domain Hosting (referred hereinafter as 'Venture Domain Hosting’, ’VDH’, 'our', 'we' and 'us') is a web hosting solutions provider and domain name reseller. All accounts on our web servers are subject to the Acceptable Use Policy (AUP) described in this document. Under this Acceptable Use Policy, your placement of information on our servers is an acknowledgement that you have read, understand, and agree to be bound by the terms and conditions below.
Venture Domain Hosting has developed this Acceptable Use Policy ("AUP"), which supplements and explains certain terms of each customer's respective service agreement and is intended as a guide to the customer's rights and obligations when utilizing Venture Domain Hosting services.
This AUP will be revised from time to time. A customer's use of Venture Domain Hosting after changes to the AUP are posted on Venture Domain Hosting’s website, www.vdomainhost.com.sg, will constitute the customer's acceptance of any new or additional terms of the AUP that result from those changes.
1. User Conduct
Our services may only be used for lawful purposes -- any use of these services which violates any laws which may apply to Venture Domain Hosting, your local jurisdiction, or any jurisdiction that you or your site may be subject to is strictly prohibited.
This means that while using the service, you may not:
Post or transmit any unlawful, threatening, abusive, defamatory, obscene, libellous, offensive, pornographic, indecent, profane, or otherwise objectionable information of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability, or otherwise violate any law.
Promote or provide instructional information about illegal activities, promote physical harm or injury against any group or individual, or promote any act of cruelty to animals. This may include, but is not limited to, providing instructions on how to assemble bombs, grenades and other weapons, and creating "Crush" sites.
Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
Upload, post or otherwise transmit any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party.
Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.
Venture Domain Hosting reserves the right to the final decision on what constitutes abuse.
2. Prohibited Activities
When information is disseminated through the Internet, clients also must keep in mind that Venture Domain Hosting does not review, edit, censor, or take responsibility for any information its clients may create. When clients place information on the Internet, they have the same liability as other authors for copyright infringement, defamation, and other harmful speech. Also, because the information they create is carried over Venture Domain Hosting’s network and may reach a large number of people, including both clients and non-clients of Venture Domain Hosting, clients' postings to the Internet may affect other clients and may harm Venture Domain Hosting’s goodwill, business reputation, and operations. For these reasons, clients violate Venture Domain Hosting policy and the service agreement when they, their customers, affiliates, or subsidiaries engage in the following prohibited activities:
Spamming
Intellectual Property Violations
Adult Material
Defamatory or Abusive Language
Forging of Headers
Illegal or Unauthorized Access to Other Computers or Networks
Background Running Programs
Distribution of Internet Viruses, Worms, Trojan Horses, or Other Destructive Activities
Facilitating a Violation of this AUP
Other Illegal Activities
Other Activities
2A) Spamming
Sending unsolicited bulk and/or commercial messages over the Internet (known as "spamming"). It is not only harmful because of its negative impact on consumer attitudes toward Venture Domain Hosting, but also because it can overload Venture Domain Hosting's network and disrupt service to Venture Domain Hosting clients. Also, maintaining an open SMTP relay is prohibited. When a complaint is received, Venture Domain Hosting has the discretion to determine from all of the evidence whether the e-mail recipients were from an "opt-in" e-mail list. Refer to our ANTI-SPAM Policy for more information.
2B) Bulk Emailing
Sending solicited bulk and/or commercial messages over the Internet. It is not only harmful because of its negative impact on consumer attitudes toward Venture Domain Hosting, but also because it can overload Venture Domain Hosting's network and disrupt service to Venture Domain Hosting clients. Also, maintaining an open SMTP relay is prohibited. When a complaint is received, Venture Domain Hosting has the discretion to determine from all of the evidence whether the e-mail recipients were from an "opt-in" e-mail list. Refer to our ANTI-SPAM Policy for more information.
2C) Intellectual Property Violations
Engaging in any activity that infringes or misappropriates the intellectual property rights of others, including copyrights, trademarks, service marks, trade secrets, software piracy, and patents held by individuals, corporations, or other entities. It includes also, engaging in activity that violates the privacy, publicity, or other personal rights of others. Venture Domain Hosting is required by law to remove or block access to customer content upon receipt of a proper notice of copyright infringement. It is also Venture Domain Hosting’s policy to terminate the privileges of customers who commit repeat violations of copyright laws.
2D) Adult Material
Because the Internet is a global communication tool, and we have clients from nearly every country in the world, it is difficult to dictate what is considered "adult material." However, it is not our function to discriminate against those who choose to utilize adult content or adult - related material. This being said, there are still several reasons why Venture Domain Hosting has been forced to create its no adult sites policy for its virtual server users.
What does Venture Domain Hosting consider "Adult Material?"
Any site whose revenue is gained in part or whole from its adult content.
Photos or videos showing frontal nudity on either men or women for non-scientific or non-artistic purposes
Revenue-generating hyperlinks to sites that violate policy C above
2E) Bandwidth and Resources
A virtual server is a shared environment where many servers reside on each particular machine. This being said, considering that an average "adult site" gets more hits than 100 standard websites. Some smaller adult sites get around 5 GB of transfer per day. With these types of resources being utilized, our servers would be severely slowed if we allowed these high - traffic sites to also reside on our servers. On top of that, we would be forced to raise our prices to pay for the additional bandwidth. We strive to keep our servers fast and inexpensive, and our bandwidth clear; therefore, adult sites are not an option.
Venture Domain Hosting reserves the right to decide what it considers "adult content", "adult material", "sexually explicit", or "sexually related". Let us know if you are unsure of the approval of your site before placing an order.
2F) Defamatory or Abusive Language
Using Venture Domain Hosting’s network as a means to transmit or post defamatory, harassing, abusive, or threatening language.
2G) Forging of Headers
Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.
2H) Illegal or Unauthorized Access to Other Computers or Networks
This includes accessing illegally or without authorization computers, accounts, or networks belonging to another party, or attempting to penetrate security measures of another individual's system (often known as "hacking"). It also includes also, any activity that might be used as a precursor to an attempted system penetration (i.e. port scan, stealth scan, or other information gathering activity).
2I) Background Running Programs
Background Daemons in general are prohibited on Venture Domain Hosting servers, including, but not limited to, IRC bots, eggdrop, BitchX, XiRCON, warez sites and any other program that interferes with normal server operation.
Venture Domain Hosting will be the sole arbiter of what constitutes a violation of the above policy.
2J) Distribution of Internet Viruses, Worms, Trojan Horses, or Other Destructive Activities
This includes distributing information regarding the creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mail bombing, or denial of service attacks. Also, activities that disrupt the use of or interfere with the ability of others to effectively use the network or any connected network, system, service, or equipment.
2K) Facilitating a Violation of this AUP
Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this AUP, which includes the facilitation of the means to spam, initiation of pinging, flooding, mail bombing, denial of service attacks, and piracy of software.
2L) Other Illegal Activities
Engaging in activities that are determined to be illegal, including advertising, transmitting, or otherwise making available Ponzi schemes, pyramid schemes, fraudulently charging credit cards, and pirating software.
2M) Other Activities
Engaging in activities, whether lawful or unlawful, that Venture Domain Hosting determines to be harmful to its clients, operations, reputation, goodwill, or customer relations.
As we have pointed out, the responsibility for avoiding the harmful activities just described rests primarily with the client. Venture Domain Hosting will not, as ordinary practice, monitor the communications of its clients to ensure that they comply with Venture Domain Hosting policy or applicable law. When Venture Domain Hosting becomes aware of harmful activities, however, it may take any action to stop the harmful activity, including but not limited to, removing information, shutting down a website, implementing screening software designed to block offending transmissions, denying access to the Internet, or taking any other action it deems appropriate.
Venture Domain Hosting is also concerned with the privacy of on-line communications and websites. In general, the Internet is neither more nor less secure than other means of communication, including mail, facsimile, and voice telephone service, all of which can be intercepted and otherwise compromised. As a matter of prudence, however, Venture Domain Hosting urges its clients to assume that all of their on-line communications are insecure. Venture Domain Hosting cannot take any responsibility for the security of information transmitted over Venture Domain Hosting facilities.
Venture Domain Hosting will not intentionally monitor private electronic mail messages sent or received by its clients unless required to do so by law, governmental authority, or when public safety is at stake. Venture Domain Hosting may, however, monitor its service electronically to determine that its facilities are operating satisfactorily. Also, Venture Domain Hosting may disclose information, including but not limited to, information concerning a client, a transmission made using our network, or a website, in order to comply with a court order, subpoena, summons, discovery request, warrant, statute, regulation, or governmental request. Venture Domain Hosting assumes no obligation to inform the client that client information has been provided and, in some cases, may be prohibited by law from giving such notice. Finally, Venture Domain Hosting may disclose client information or information transmitted over its network where necessary to protect Venture Domain Hosting and others from harm, or where such disclosure is necessary to the proper operation of the system.
3. Server Resource Usage, Adult-Oriented Sites
Users may not initiate the following on our servers:
Run any process that requires more than 5Mb of memory space, more than 40 CPU seconds, or use more than 6% of all available system resources at any time.
Run any type of interactive real-time chat applications that requires server resources, including without limitation, any chat script in any form (Perl / PHP etc). Remotely-hosted services are fully allowed.
Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
Run any software that interfaces with an IRC (Internet Relay Chat) network.
Run any site with adult-oriented content, including but not limited to any pornographic material.
Users are also required to abide by the following:
Databases are only to be used for Venture Domain Hosting-hosted websites, and no outside access will be granted.
Zero Tolerance Spam Policy: We take a zero tolerance stance against sending unsolicited e-mail, commonly known as spam. Any user who sends out spam will have their account terminated without notice; this includes all web hosting plans.
Venture Domain Hosting reserves the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with this policy, at its sole discretion. Venture Domain Hosting also reserves the right to make any such modifications in an emergency at our sole discretion.
4. Indemnification
You agree to indemnify, defend, and hold harmless Venture Domain Hosting from any and all liability, penalties, losses, damages, costs, expenses, attorneys' fees, causes of action or claims caused by or resulting indirectly from your use of the service which damages either you, Venture Domain Hosting, or any other party or parties without limitation or exception. This indemnification and hold harmless agreement extends to all issues associated with your account, including but not limited to domain name selection and Website content.
5. Refusal or discontinuation of service
Venture Domain Hosting reserves the right to refuse or discontinue service to anyone at Venture Domain Hosting management' sole discretion. Venture Domain Hosting may deny you access to all or part of the service without notice if you engage in any conduct or activities that Venture Domain Hosting, in its sole discretion, believes violates any of the terms and conditions in this agreement. Venture Domain Hosting shall have no responsibility to notify any third-party providers of services, merchandise, or information, nor any responsibility for any consequences resulting from such discontinuance or lack of notification. You agree that Venture Domain Hosting has the right to monitor the service electronically from time to time and to disclose any information as necessary to satisfy the law, or to protect itself or its subscribers. Venture Domain Hosting reserves the right to refuse to post or to remove any information or materials, in whole or in part, that, in its sole discretion, are unacceptable, undesirable, or in violation of this agreement. Venture Domain Hosting also reserves the right to refuse refunds in cases where Venture Domain Hosting believes abuse has taken place.
6. No warranties
Venture Domain Hosting makes no warranties or representations of any kind about the services being offered. The service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of title, non-infringement, or implied warranties of merchantability or fitness for a particular purpose. No advice or information given by Venture Domain Hosting or its agents or employees shall create a warranty. Venture Domain Hosting provides no warranty that the service will be uninterrupted or error free or that any information, software or other material accessible on the service is free from viruses or other harmful components. Under no circumstances shall Venture Domain Hosting be liable for any direct, indirect, special, punitive, or consequential damages that result in any way from your use of or inability to use the service, or for third parties' use of the service to access your Webspace, or to access the Internet or any part thereof, or your or any third parties' reliance on or use of information, services, or merchandise provided on or through the service, or that result from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation or transmission, or any failure of performance. If you are dissatisfied with the Venture Domain Hosting service or any of its terms, conditions, rules, policies, guidelines, or practices, your sole and exclusive remedy is to discontinue using the service.
You understand that by placing information on Venture Domain Hosting' servers that such information becomes available to all Internet users and that Venture Domain Hosting has no way of limiting or restricting access to such information or protecting such information from copyright infringement. You assume total responsibility and risk for your use of Venture Domain Hosting' servers and the Internet. It is solely your responsibility to evaluate the accuracy, completeness, and usefulness of all opinions, advice, services and other information, and the quality and merchantability of all merchandise provided through Venture Domain Hosting or on the Internet generally.
Your use of the service is at your sole risk. Venture Domain Hosting is not responsible for files and data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backups of files and data stored on Venture Domain Hosting servers.
You agree not to interfere with the operation of the system. You further agree not to interfere with the proper operation of other systems reachable through the Internet, including any attempt at unauthorized access. You agree to adhere to system policies as published by Venture Domain Hosting, including restrictions on services available with each service type, restrictions on certain features, and all other policies. You agree to abide by any and all future Venture Domain Hosting policy decisions.
Venture Domain Hosting reserves the right to monitor any and all communications through or with our facilities. You agree that Venture Domain Hosting is not considered a "secure communications medium" for the purposes of the ECPA, and that no expectation of privacy is afforded.
7. Account-Holder Identification Information
You agree that you, as the person legally responsible for all use of this account, are at least 18 years of age. If you are under 18 years of age, you need to have parental consent in order to sign up, and the account must be ordered by a parent or guardian, in their own name. You agree to supply Venture Domain Hosting with a current and truthful name, postal address and telephone number for our records, and you have a continued obligation to keep this information current. You also agree that you are an authorized user of any credit card that you supply to us, and you understand and agree that we have an obligation to fully investigate any possible fraudulent credit card use.
8. Sharing of account space
You agree and understand that the account you purchase is purchased either for yourself or on behalf of a client if you are a reseller.
9. Payment & Other Information
You agree to supply appropriate payment for the services received from Venture Domain Hosting, in advance of the time period during which such services are provided. You agree that until and unless you notify Venture Domain Hosting of your desire to cancel any or all services received via written notice, those services will be billed on a recurring basis.
10. Agreement Acknowledgement
This agreement supersedes any written, electronic, or oral communication you may have had with Venture Domain Hosting or any agent or representative thereof, and constitutes the complete and total agreement between the parties. Should any provision of this agreement is determined to be invalid or unenforceable, all other provisions shall remain in full force and effect and said provision shall be reformed only to the extent necessary to make it enforceable.
By placing and continuing to maintain or place information on Venture Domain Hosting' servers you are stating and acknowledging that you have read the aforementioned terms and conditions and that you understand such terms and conditions and agree to be bound by them.
We hope this AUP is helpful in clarifying the obligations of Internet users, including Venture Domain Hosting and its clients, as responsible members of the Internet. Any complaints about a client's violation of this AUP should be sent to abuse@vdomainhost.com.sg.
Notice
Any violation to the above AUP warrants the immediate termination of the customer’s account with no refund being made.
Any other cost associated with the violation of the above AUP will be bear by the customer. Venture Domain Hosting will not be responsible for any such cost as a result of violation of the customer's account.
