How To Configure Your Printer, Scanner, Copier, Web Script Or SMTP Application To Work With An AEES Mail Account

This article describes several possible ways of configuring SMTP-enabled appliances (e.g. printers/scanners/copiers/web forms/voice mail) in order to use them to send messages.

For external and internal delivery (authenticated relay)

This method allows the SMTP-enabled appliance to send messages to recipients located both inside and outside your organization:

SMTP-enabled appliance requirements:

TLS 1.2 connection (and the STARTTLS command) is supported.
SMTP authentication is supported.
Ensure that one of the following ports is open (not blocked) both on your local network and through your Internet Service Provider (ISP): 25 or 587 for sending.
Use a valid mailbox for authentication.
FROM address must be the same as the email address used for SMTP authentication.

Most SMTP-enabled appliances require the following settings to connect:


Outgoing mail server		If you don't have this, please email to check with the support team It should be in this format. ### is to be replaced with the one provided by the support team. west.exch###.serverdata.net or east.exch###.serverdata.net
Port for outgoing messages		Port 25 – Recommended Port 587 – Alternative
TLS connection		Enabled. Note: On some devices, it's possible to use SSL (some devices do not have a TLS setting but will try TLS when SSL is enabled)
SMTP authentication		Enabled.
Username		Email address of mailbox.
Password		Mailbox password.