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Call Centre Work Flow

Dear Customers,

The Management has review the Call Centre work flow as following.:

Call Centre Number: (+65) 6100-8347

A. Sales Enquiry

Our Call Centre Team will be taking down your sales enquiry, our consultant will contact yo back with the relevant product and service information.

B. Support Request

Please leave a voice mail or visit our Support Portal at to open a ticket. Alternatively you can contact our customer service support via the following support channels:

1. Email Support

Customer can email to for support.  The system will assign the respective consultant to handle your ticket via email.

2. Livechat Support

Customer can make use of the livechat support button available at our Support Portal, to request for a livechat session.

3. Knowledge Base

Customer can visit the Knowledge Base at http://kb.myvdh,com and find our most frequently asked questions regarding your account.

Venture Domain Hosting Team

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