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All Categories SUPPORT What does Remote Assistance Session cover?

What does Remote Assistance Session cover?

Venture Domain Hosting is Asia's first Web Hosting company to provide remote assistance to our selected customers.

Our Remote Assistance Session covers the following:

  1. Guiding customer to configure their computer email client which includes Outlook, Windows Live Mail, Outlook Express and ThunderBird.

  2. Guiding customer to configure their computer FTP client software including FileZilla, FlashFXP.

  3. Website maintenance

  4. Website building training

Please note that our customer support is provided to support server-related and account related questions. Questions related to users' device related questions will base on a case-to-case basis.

You can Request for a Remote Assistance Session.

Please email support@vdomainhost.com.sg if you have any questions.