Venture Domain Hosting Support
All Categories ADVANCED ENTERPRISE EMAIL SECURITY Set up GMAIL App to connect ActiveSync

Set up GMAIL App to connect ActiveSync

Android > Exchange mailbox > ActiveSync

  • For all Android devices, you may use the following ActiveSync settings depending on the model:

    • Server Name: Type in the Exchange Proxy Server. 

    • Username: The username

    • Domain Name: Leave blank

    • Username: Enter full email address

    • Domain\Username: Enter the Exchange domain and a Canonical username together in this field, or enter full email address

Gmail app set up

Note: most of the Android devices have default Gmail app installed.

To connect default Gmail app, use the following settings:

  1. Select Exchange > click Exchange and Office 365

  2. Type in your primary email address and your password.
    Note: If you have an Autodiscover record compatible with Exchange server set up, tap Next, and your email account settings automatically. If the settings are populated incorrectly or you do not have that record, tap Manual setup.

  3. Type in the settings. You can find all the settings here:

    • Username: type in your primary email address.

    • Password: mailbox password.

    • Client certificate: None

    • Server Name: Type in the Exchange Proxy Server.

    • Port: 443

    • Use Secure connection: SSL/TLS

    • Click Next.

    • Accept the security prompt.

    • Change synchronization scope (Does not recommend to synchronize all the data for big mailboxes).

    • Set the account as default one if you want it to be your reply from the account.

    • Provide the description for the account (optional).

    • Finish the setup by tapping on Next button.

On some Android devices there are only two fields for setting up an Exchange account: Email address and Password. Use the following settings to set up the account:

  • Email address: User_Name@ServerAddress

  • Password: your mailbox password

  • Tap Add Account

Enter the Server address in the new field that will appear and change the Email address field to your primary email address. Tap Next to finish the setup.

Note: if the 'Cannot connect to the server' error comes up during configuration, try to switch from Wi-Fi to your mobile network or vice versa.