TeamViewer is easy and friendly desktop-sharing software. Our Remote Assistance Session Team uses it to remotely control customers' desktops and provide online assistance without worrying about firewalls, IP addresses, or NAT.
Please download a free copy of TeamViewer 11 from http://www.teamviewer.com.
Please email support@vdomainhost.com.sg the following after installing TeamViewer:
TeamViewer ID
TeamViewer Password
The Remote Assistance Session is not an entitlement and not part of the web hosting package.
The data centre will recommend the Remote Assistance Session to the customer on a case-by-case basis.
Scheduling will be done according to the data centre timeline.
An advance booking of 2 working days is needed to Request a Remote Assistance Session.
Our Remote Assistance Session Team will arrange a Remote Assistance Session to assist you.
