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Using Teamviewer For Remote Assistance Session

TeamViewer is an easy and friendly desktop sharing software. Our Remote Assistance Session Team use it to remotely control customer's desktop to give online assistance all without worrying about firewalls, IP addresses and NAT.

Please download a free copy of TeamViewer 11 from http://www.teamviewer.com.

Please
email support@vdomainhost.com.sg the following after installing TeamViewer:

  • TeamViewer ID

  • TeamViewer Password


The Remote Assistance Session is not an entitlement and not part of the web hosting package.
 
The Remote Assistance Session will be recommended to the customer on a case-by-case basis by the data centre.
 
Scheduling will be done according to the data centre timeline.

Advance booking of 2 working days is needed to Request for a Remote Assistance Session.

Our Remote Assistance Session Team will arrange a Remote Assistance Session to remotely assist you