TeamViewer is an easy and friendly desktop-sharing software. Our Remote Assistance Session Team use it to remotely control customer's desktop to give online assistance all without worrying about firewalls, IP addresses and NAT.
Please download a free copy of TeamViewer 11 from http://www.teamviewer.com.
Please email firstname.lastname@example.org the following after installing TeamViewer:
The Remote Assistance Session is not an entitlement and not part of the web hosting package.
The data centre will recommend the Remote Assistance Session to the customer on a case-by-case basis.
Scheduling will be done according to the data centre timeline.
Advance booking of 2 working days is needed to Request for a Remote Assistance Session.
Our Remote Assistance Session Team will arrange a Remote Assistance Session to assist you