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NOTICE: Commitment to Our Customers and Partners During the COVID-19 Crisis

Dear Valued Customers and Partners,

  • Venture Domain Hosting is 100% operational
  • Activated Business Continuity Plan via Encrypted Remote Working
  • Staff have full productivity and connectivity regardless of where they are located

I would like to take this opportunity to thank you for your business and to reassure you that we have implemented a number of measures as a result of the COVID-19 pandemic to ensure that we will continue to be able to support you effectively. As a result, our business will continue to run as normal. Therefore, please continue to follow the usual support channels.
At Venture Domain Hosting, the safety and well-being of our employees, clients and partners is our top priority. With the increasing concern across the globe regarding COVID-19, we are closely monitoring the developing situation and has resources in place to provide our clients with continuity of service.
We are also adhering and acting on updates from local government agencies, as well as seeking guidance and best practices from MOH as the situation unfolds.
To ensure that we support our employees, clients and partners through this period of uncertainty, we have put the following measures in place to enable continuality of daily operations such as:

  • Split teams arrangement with rotational deployment and various staff operational protocols
  • Strict enforcement of
    • Twice daily temperature taking and recording
    • Temperature scanning and declaration for all visitors and contractors
    • Suspension of all travels by staff outside of Singapore
    • Blocking of unwell or symptomatic staff from the office
  • Practising of safe distancing in our office, customer care centre as well as in other public places.
  • Reduce duration and proximity of physical interactions and the use of telecommunication means such as video and phone conferencing
  • Precautionary sanitization of the office

We will continue to monitor the situation and make adjustments and changes required to keep operations as usual and our community safe.

On behalf of the entire team at Venture Domain Hosting, thank you again for your trust and continued support. Stay safe!

Ivan Nicholai
Management Team

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